Paris Olympics Shipping Updates
Q&A
Q - What regions are affected by the Olympics?
A - Central Paris and surrounding areas. Please refer to the Colissimo website, Government and Olympic help pages for specific postal codes affected.
Q - Which courier will be shipping my package?
A - Your package will be shipped via Colissimo. For any further queries on your package please visit the Colissimo Web Site with your tracking number.
Q - How long are the delays expected to be in place for?
A - The Olympic committee and National Postal Service have advised delays may occur between July 18 through August 11th.
Q - I haven't received my package what should I do?
A - Please contact your local Colosimo office and provide them with your tracking number for further instructions.
Q - I received a notification saying my package has been delivered to a Collection Point, how do I locate this?
A - Please contact Colisimo with your tracking number, and they will be able to advise where your local collection point is located.
If you receive an email from DHL or your local customs agency asking for additional payment, contact us at support@stussy.eu or visit our Live chat.