You have 14 days upon receiving your shipment to return items purchased on eu.stussy.com. Shipping charges are non-refundable, and returns must be processed through our returns portal. The item(s) must be in new, unused condition with the original tags still attached. Underwear, swimwear, and fragrances are non-returnable due to our hygiene policy.
For returns in the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden –- use our Returns Portal HERE.
Return Label Fee: €8
For other countries:
Bahrain, Egypt, Guernsey, Iceland, India, Israel, Jersey, Kazakhstan, Kuwait, Lebanon, Mongolia, Nigeria, Norway, Pakistan, Qatar, Saudi Arabia, South Africa, Switzerland, United Arab Emirates – use the
Global-E Returns Portal.
Return Label Fee: Fees vary by country, with options for both economy and express shipping. Check the Returns Portal for specific pricing.
The return label fee will be deducted from your refund.
We do not accept returns or exchanges for Stüssy products not purchased from eu.stussy.com. For purchases from third-party retailers or Stüssy Chapter Stores, please contact the retailer for information on their return policy.