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Return Guidelines 2.0
RETURN POLICY
- You have up to 14 days upon receiving shipment to return items purchased on eu.stussy.com.
- Orders must be returned by mail only
- Returned item(s) must be in new and unused condition with the original tags still attached.
- Undergarments, swimwear, and fragrance cannot be returned due to our hygiene policy.
- Shipping charges and customs duties and taxes are non-refundable.
- Stüssy is not responsible for fees associated with return to sender packages.
- We do not accept returns or exchanges for Stüssy products not purchased from eu.stussy.com.
VISIT OUR SELF SERVICE RETURN PORTAL BELOW:
- EU Customers - Returns Portal HERE.
- Return Label Fee - €7.00.
- The return label fee will be deducted from your return.
GE RETURNS PORTAL:
- Orders from Norway, Switzerland, Jersey, and Guernsey, visit our Returns Portal HERE.
- Return Label Fee - £10
- The return label fee will be deducted from your return.
- Customers are responsible for customs duties and taxes. Failure to do so will cause your package to be returned to sender.
DISCLAIMER
Frequent returns or unusual pattern/ activity will be flagged in our system. If we notice that our return policy is being abused, we may cancel or refuse future orders and cancellation requests. Please review our terms of use.