You have 14 days upon receiving your shipment to return items purchased on eu.stussy.com. Shipping charges are non-refundable, and returns must be processed through our returns portal. The item(s) must be in new, unused condition with the original tags still attached. Underwear, swimwear, and fragrances are non-returnable due to our hygiene policy.
For returns in the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Returns Portal HERE
For returns in the following countries outside of the European Union:
Bahrain, Egypt, Guernsey, Iceland, India, Israel, Jersey, Kazakhstan, Kuwait, Lebanon, Mongolia, Nigeria, Norway, Pakistan, Qatar, Saudi Arabia, South Africa, Switzerland, United Arab Emirates
Returns Portal
HERE
Both economy and express return label options are available at a flat-rate fee (this may vary based on country).
Please note:
- The return label fee will be deducted from your refund
- Return labels are subject to a flat-rate fee (this may vary based on country)
- Shipping charges, as well as customs duties and taxes, are non-refundable
- We do not accept returns or exchanges for Stüssy products not purchased from eu.stussy.com
- Stüssy is not responsible for any fees associated with return-to-sender packages
- Combined returns from separate orders are not accepted