EU.STUSSY.COM RETURN POLICY
- You have up to 14 days upon receiving shipment to return items and item(s) must be in new, unused condition with original tags attached
- Orders must be returned by mail only
- Shipping Charges, Duties and Taxes are non-refundable
- We do not accept returns or exchanges for Stussy products not purchased from EU.STUSSY.COM
- Stussy is not responsible for fees associated with return to sender packages.
- Orders purchased from our website cannot be returned at our Chapter Store Locations.
- Visit our Returns Portal HERE.
- Return Label Fee €7.00 (Will be deducted from your return)
GE RETURNS PORTAL:
- Orders from Norway, Switzerland, Jersey, Guernsey visit our returns portal HERE.
- Return Label Fee £10 label (Will be deducted from your return)
- Bypassing our return portal, customers are responsible for customs, duties and taxes. Failure to do so will cause your package to be returned to sender.
- Frequent returns or unusual pattern/activity will be flagged in our system.
- If we notice that our return policy is being abused or we identify unusual pattern/activity we may cancel or refuse current, future order(s) and returns.
For more information Email us at email@example.com or visit our Live Chat. Customer Support Hours of Operation: Monday-Friday 8am-4pm (GMT)